Current catalog purchases are completed on Muncle Mikes or another linked retailer. That retailer handles checkout, payment, shipping and returns under the terms shown on its site.
For an existing order placed directly with LootBandit, retain your order confirmation and use the support information below. The following direct-order policy is preserved for those orders; it does not describe fulfillment for the current MM product-guide catalog.
Existing direct LootBandit orders
Last updated: October 24, 2026
This policy applies only to products purchased directly through the LootBandit checkout. Purchases completed on Muncle Mikes, Amazon or another linked retailer follow the destination retailer’s return and refund policy.
Contact LootBandit before returning an item
Supplier return addresses and authorization requirements can vary. Do not mail an item to an address found on the package or website without return instructions. An unapproved return may be delayed, refused or sent to the wrong location.
Return-request window
Request a return within 30 calendar days of delivery unless the product page stated a different final-sale or return condition before purchase. Email lootbandits@gmail.com with the order number, item and reason for the request.
Return condition
For a preference-based return, the item should normally be unused, complete and in its original packaging with included parts, instructions and accessories. Do not remove identifying labels or dispose of packaging until the request is resolved.
Damaged, defective or incorrect items
Contact LootBandit promptly after delivery. Include clear photographs of the item, shipping box, labels, internal packaging and damage or mismatch. Keep the item and all packaging while the claim is reviewed.
When the delivered item is confirmed as damaged, defective or incorrect, approved return shipping is normally covered or another resolution is provided.
Preference-based returns
When the correct item was delivered and the return is based on preference, fit, changed plans or an ordering mistake, the customer may be responsible for approved return shipping. The return instructions will identify the destination and available method.
Deductions and restocking
A supplier may apply a deduction of up to 20% when an item is returned used, incomplete, damaged after delivery, without original packaging or outside the approved process. Any expected deduction will be explained when reasonably possible before the return is authorized.
Items that may have special restrictions
Digital downloads, personalized products, opened consumables, hygiene-sensitive goods, hazardous materials and clearly identified final-sale items may have different return limits. Any applicable restriction should be stated on the product page or before purchase.
Refund timing
Approved refunds are issued to the original payment method after the return is received and inspected or after another approved resolution is completed. Banks and payment providers can require additional time to post the credit.
Original shipping charges are not normally refundable for a preference-based return. They may be refunded when the delivered item is confirmed as damaged, defective or incorrect.
Cancellations
Contact LootBandit promptly to request cancellation. A cancellation cannot be guaranteed after an order has entered supplier fulfillment or shipment.
How to request help
Email lootbandits@gmail.com with the LootBandit order number and the email address used at checkout. Do not send full payment-card numbers or passwords.
See Shipping & Delivery for processing, tracking and delivery information.