Returns & Refunds

Contact LootBandit before returning any item. Supplier return addresses and authorization requirements vary, and an unapproved return may not be accepted.

Return requests

Request a return within 30 calendar days of delivery by emailing lootbandits@gmail.com with your order number, the item, and the reason. The item must normally be unused, complete, and in its original packaging.

Damaged, defective, or incorrect items

Contact us promptly and include clear photos of the item and packaging. Do not discard the product or packaging until the claim is resolved.

Return shipping and deductions

Approved return shipping is normally covered for a damaged, defective, or incorrect item. For preference-based returns, the customer may be responsible for return shipping. A supplier may apply a restocking deduction of up to 20% when an item is returned used, incomplete, damaged after delivery, or without original packaging. Any applicable deduction will be explained before authorization.

Refund timing

Approved refunds are issued to the original payment method after the return is received and inspected. Original shipping charges are not refundable unless the item was damaged, defective, or incorrect. Final-sale restrictions will be stated before purchase.